We usually reply within one business day. Looking for how-to guides instead? Visit the Help Center.
Email studybud_y.support@bellzarholdings.com for anything — questions, bug reports, feature requests, billing, or account help. Include the email address you use to sign in so we can find your account quickly.
Subscriptions purchased on iOS are billed by Apple — manage or cancel them in your device's Settings → Apple ID → Subscriptions. Subscriptions purchased on the web are billed by Stripe and can be cancelled from the Account tab inside the app. Cancelling stops future charges; Pro stays active until the end of the paid period.
You can export your decks or delete your account (and all associated data) from the Account tab in the app. Deletion is permanent. For details on what we store, see the Privacy Policy.
Cards not syncing? Check that you're signed in with the same account on every device and have a network connection. A deck missing from Study? It may be suspended — look for the pause icon and choose Unsuspend from its menu. Purchases not showing? Use Restore purchases on the upgrade screen.
See also: Privacy Policy · Terms of Service · Blog